Dr. Bronner's Help Center

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Returns

How can I return my order?

If, for any reason, you're not happy with any items from your recent order from drbronner.com, you can return them to us within 45 days of placing your order for a refund. Just keep in mind that after 45 days, we can only accept returns in the event

What is your return or satisfaction policy?

We offer refunds and replacements within 45-days of purchase. Please note that food products are not eligible.For returning products or orders from drbronner.com, please contact our customer experience team HERE, or follow our return procedure. Refun

What if my package gets lost or arrives damaged?

We strive to ensure every order reaches you in perfect condition and on time! If your order is ever lost or damaged during transit, please contact our customer experience team via our Report an Issue flow by clicking HERE. Alternatively, if you ever