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Subscriptions

How do I unsubscribe or cancel my subscription?

To cancel an active subscription, you can do so easily by logging into your Dr. Bronner's account and select the Subscriptions tab - if it's already selected, you'll see Order History at the top. From there, navigate to the subscription you'd like to

How do I change the products in my subscription?

To change items in your subscription, log in to your Dr. Bronner's account and select the Subscriptions tab - if it's already selected, you'll see Order History at the top instead. From there, navigate to the subscription you'd like to edit and click

How do I change how often I receive my subscription?

To change how often you'll receive your subscription, log into your Dr. Bronner's account and select the Subscriptions tab - if it's already selected, you'll see Order History at the top instead. Now, navigate to the subscription you'd like to edit,

When will my Subscription order arrive?

Our top priority is getting your favorite Dr. Bronner's products to you as quickly and as safely as possible! Once your subscription order is placed, we begin the fulfillment process almost immediately. Orders that are not expedited (SmartPost or Gro

How can I change the shipping address or payment information for my subscription?

To change the shipping address or payment information for an active subscription, first log into your Dr. Bronner's account and select the Subscriptions tab - if it's already selected, you'll see Order History at the top instead. Now, click on Edit n

Do discounts codes apply to subscription orders?

At this time, promotional discounts and welcome codes can only be applied to one-time purchase items and do not apply to subscription orders or items. Your discount code savings will be listed at checkout, separate from any subscription savings.

Do subscriptions orders expire?

Rest assured that subscription orders do not expire, and you'll continue to receive your favorite body care products until you decide to cancel. To cancel an active subscription, just log into your Dr. Bronner's account and select the Subscriptions t

Will I be notified before I'm billed for my subscription order?

Rest assured that we never process a subscription order without notifying you first! We will always send out a reminder email 3 days before we process your subscription order, which will notify you of the products in your order and allow you to cance

Why did I get charged for shipping on my subscription order?

At this time, we're only able to provide free shipping for orders of $49 or over, after taxes and discounts. This means that if your subscription order is under our $49 threshold, unfortunately, you will be charged for the least expensive shipping op